Privacy Policy

Who we are

Noor Duct Cleaning provides AC duct cleaning, inspection and air-care services in Sharjah and the UAE. You can reach us at info@noorductcleaning.com or +971 52 853 7317.

Information we collect

• Contact details you provide (name, phone, email, area, building).
• Booking and enquiry details (service, property type, preferred dates, notes).
• BreatheScore answers you submit to receive a result.
• Technical data such as device type, referrer and UTM parameters for analytics.
• Photos or media you choose to upload for an assessment.

How we use your information

• To respond to your enquiry and arrange your service.
• To prepare quotes, reports and your Clean Air Passport.
• To improve our website and services.
• To send service updates and, only with your consent, marketing messages.

Sharing

We do not sell your data. We share it only with team members who deliver your service, and with service providers that help us operate (for example, lead and analytics tools), under appropriate safeguards. Service reports are shared only with you and anyone you choose.

Data retention

We keep your information only as long as needed to provide our services and meet legal and accounting requirements, then delete or anonymise it.

Your rights

You can request access to, correction of, or deletion of your personal data at any time via our Data Request page or by contacting us.

Cookies & analytics

We use privacy-friendly analytics to understand how the site is used. You can control cookies through your browser settings. Analytics and marketing tags load only when configured and, where required, with consent.

Security

We use reasonable technical and organisational measures to protect your data, including secure form handling and restricted access. No system is perfectly secure, but we take protection seriously.

Contact

For any privacy question, contact us at info@noorductcleaning.com.